How it actually works.

We review your current vendor portfolio, identify the highest-opportunity spend categories, and give you a clear picture of where you're likely overpaying. No slides. No pitch. You leave with actionable intelligence regardless of whether you engage.

We'll request 2 years of accounts payable data — exported directly from your ERP or as a CSV file. From there, we work with you to gather the relevant vendor documents (contracts, statements of work, order forms, and renewal notices). You don't need to have everything organized upfront — we guide you through the collection process.

Most engagements begin within 1–2 weeks of the assessment. We don't require lengthy procurement or onboarding processes.

Either, or both. We can negotiate directly on your behalf, arm your team with our playbooks and data to negotiate themselves, or sit alongside your team. You choose the level of involvement.

No IT project is required to begin. We can ingest contracts and spend data in most formats — PDF contracts, spreadsheet exports, or payables data from your ERP. Legal review of any renegotiated contracts is your team's call, not a CCM requirement.

Most engagements move from data ingestion to realized savings within 60–100 days. Sprint-based projects on a single category or vendor can close in as little as 30 days.

Only if you want them to. CCM can operate behind the scenes, equipping your team with data and tactics, or we can engage vendors directly — whatever protects your relationships best.

CCM engagements are retainer-based, reflecting the expertise, time, and market intelligence we bring to every engagement. Every retainer comes with a guaranteed ROI — meaning we commit to delivering documented savings that outpace your investment. If we don't hit that threshold, we make it right. You're not paying for effort; you're paying for a measurable outcome.

We provide a line-by-line savings report showing the baseline price, the new negotiated price, and the annualized delta. Every dollar is auditable and traceable to a specific contract or vendor.

We document four types: direct cost reductions, cost avoidance (renewals caught before auto-renewal at inflated rates), better contract terms (SLA improvements, exit rights, audit clauses), and enhanced offerings extracted at no additional cost.

Yes — clients in active engagements receive platform access as part of the service. CCM Synq is also available as a standalone subscription for organizations that want ongoing vendor intelligence without a full consulting engagement.

Yes. The Tech-Enabled Governance tier gives your team self-service access to the full Synq platform — contract alerts, benchmarking, renewal heatmaps, and AI search — with CCM experts available on demand.