FAQs

About CCM

What is CCM?

CCM (Chase Cost Management) is a boutique consulting firm specializing in expense reduction and indirect spend management services for medium-large corporations and law firms. Headquartered in New York City, CCM became part of LAC Group in 2011. Chase Cost Management is not affiliated with JPMorgan Chase; the name comes from co-founder Stanley Chase.

How does CCM differ from other spend management consultants?

Our team is comprised of a diverse mix of business executives with years of financial, procurement and specialized experience in spend categories we consult. Our methodology has been proven to save money in  corporations and legal market to ensure those savings remain in place over the vendor contract lifecycle. Our vendor specific knowledge includes extensive benchmarking data, pricing methodology, margin analysis, vendor motivation and  specific KPIs for each spend category.

What can CCM do that our procurement department doesn’t do already?

We provide extensive data  analysis  considering particular vendor motivation and targets; expertise that runs deeper and broader than most in-house procurement functions. We are an additional set of eyes, ears and voice that is vendor-neutral and not subject to the internal politics and preferences found within all organizations. Finally, perhaps our greatest value is that we are an extra resource that pays for itself, giving busy procurement managers additional time in their day to focus on other priorities and objectives.

CCM spend management services

What does the CCM spend management process entail?

We follow a five-step methodology, market-tested and refined over years of experience across many industries and organization types. It starts with an initial assessment, moving through custom program design and implementation and including periodic audits and benchmarking to ensure savings are realized and ongoing success.

What indirect spend categories does CCM specialize in?

CCM offers guidance across most typical indirect spend categories, focusing on facilities expenses, HR expenses like payroll and background screening, information center / library services, office equipment and supplies, operating services like uniforms and shipping, and telecommunications services.

How does CCM get paid?

Unlike most consulting firms that bill on an hourly rate or project basis, CCM is paid a portion of the actual savings we identify and attain. We don’t make money unless we save your business money, which means you incur no financial risk.

Indirect spend basics

What is the difference between indirect spend and direct spend?

Direct spend refers to goods and services directly incorporated into a manufactured product or provided service, like raw materials and subcontracted manufacturing services.

Indirect spend refers to goods and services used in daily business operations that are not incorporated into a manufactured product, which includes everything from payroll services to office equipment to paper and toner.

However, indirect spend for some companies may be direct for others.

What kind of savings can I expect?

Savings are based on several factors, including your business size and location, the sophistication and size of your procurement function, the spend category and more. Typical savings may range from 15 to 50 percent.

What if I’ve negotiated the best terms already?

Every engagement begins with an initial, free consultation and assessment, in which we can validate your vendor terms and choices based on a broader perspective of markets for benchmarking comparisons. While many of our clients do an excellent job in vendor selection and contract negotiation, we often uncover additional cost-saving opportunities. We also serve as a valued resource to busy procurement and finance executives to monitor and audit invoices and vendor billing practices to ensure your savings are being realized and maintained over time. We can point to many instances where clients have been pleasantly surprised at the savings and other enhancements we deliver.

How does working with CCM affect our existing vendor relationships?

Your existing business relationships matter to us, and we strive to keep them intact, especially with valued, strategic suppliers. Working in partnership with you, we objectively monitor contract compliance and other considerations, because mistakes and omissions can happen even with the most trusted vendors. In some cases, we identify situations where different vendors could service your needs more efficiently, save money, or provide other procurement benefits. In that case, we can make recommendations and help manage the RFP and contract negotiation process.

I just signed or renewed a vendor contract, do I have to wait until the next cycle to bring in CCM?

No. The sooner you engage, the sooner you can realize savings and other benefits. We can begin with regular monitoring and audits to ensure your contracts are being followed accurately and consistently. We can also assess vendors, plan future RFPs and analyze other spend categories for potential savings.

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